Help Desk
Frequently
Asked.
Returns, defects, shipping, sizing, and care. The answers to everything we hear most often. Still stuck? Email benauti@nautihats.ca.
Returns & Exchanges
We do not accept returns or exchanges. NAUTIHATS® hats are made in small batches, made for the marina. Please double-check your style, color, and quantity before checkout.
See our Shipping & Delivery policy for the full details.
Defects & Order Issues
Shipping
Product & Care
Need a human? We answer every email, usually within a tide cycle.